Redmenta Blog

21st Century Skills Pt. 2: Let’s Talk About Communication

Written by Redmenta Team | Jan 10, 2025 10:02:42 AM

In our last post, we explored the idea of 21st-century skills and why they’re essential in today’s world. As promised, we’re diving deeper into the 4Cs, starting with communication. This skill might seem straightforward at first glance, but it’s far more nuanced - and absolutely vital. 

 

Communication: It’s More Than Just Talking

If someone says “communication,” the first thing you probably think of is two people talking with each other. But communication is far broader than that. Imagine trying to resolve a conflict with a colleague who feels unheard, navigating a delicate personal relationship where emotions run high, or dealing with the tangled web of official bureaucracy to replace a lost identity card. Each of these situations requires more than just words: they need patience, active listening, empathy, and the ability to express yourself clearly and respectfully.

Even these scenarios, like explaining to a customer service representative why your internet stopped working or negotiating a schedule with a busy coworker, reveal how communication is woven into every corner of our lives. The way you approach these situations can mean the difference between success and frustration, because it’s about understanding and being understood, which is much harder than it seems.

 

Common Misconceptions About Communication Skills

Despite how central communication is to our daily lives, there are plenty of misconceptions that can cause confusion for us. Let’s check some of them!

“Good communicators are naturally gifted.”
Some people seem to have an incredible talent in communication, but this skill isn’t something you’re simply born with. Like any skill, communication takes practice and effort. Even the most eloquent speakers have likely made mistakes, refined their approach, and learned from experience.

“Talking more makes you a better communicator.”
Being chatty isn’t the same as being effective. In fact, overloading your listener with too much information or dominating the conversation can make you a poor communicator. Great communication is about balance: sharing ideas while also listening carefully and giving others space to contribute.

“Communication is only about words.”
Let’s bust this myth right away. Tone of voice, facial expressions, gestures, and even silence can communicate just as much as words. Imagine saying “I’m fine” with a sarcastic tone or crossed arms. Communication isn’t just what you say, it’s how you say it and how it’s received - and it’s part of the whole complex system!

“Digital tools make communication easier.”
Sure, technology gives us more ways to communicate, but it also opens the door to more misunderstandings. How often have you misinterpreted the tone of an email or message? Without nonverbal cues like tone and body language, even the simplest text can be misunderstood.

“Being an expert in your field means you’re a good communicator.”
Knowing your subject doesn’t automatically make you good at explaining it. Teachers, for example, must tailor their language and examples to suit their students’ understanding. Expertise helps, but translating that knowledge into a message others can grasp is a skill of its own.

 

How to Improve Communication Skills: Practices for Teachers

Now that we’ve debunked the myths, let’s focus on how to actually improve communication skills. As teachers, you’re not only communicating with students - you’re modeling this skill for them to learn. Here are some detailed practices and tasks to try in your classrooms (and even for your own growth):

#1 Practice Perspective-Taking with Role-Playing Tasks

Assign students a real-life scenario - like solving a conflict between two friends or explaining a complex concept to a younger sibling. Have them take on different roles (e.g., mediator, parent, or bureaucrat) and encourage them to think about how the other person feels or what they need. This not only builds empathy but also hones their ability to adapt their message.

💡Smart tip: on Redmenta, you can find an AI assistant that generates collaborative role playing activities based on your preferences.

#2 Incorporate Writing for Diverse Audiences

Ask students to write about the same topic for different audiences. For example:

  • A formal email to a principal.
  • A casual text to a friend.
  • A social media post aimed at parents.

Discuss how tone, vocabulary, and style shift depending on the audience. This is a great way to prepare them for real-world communication.

💡Smart tip: Redmenta has an Essay task type, where students can write their essays, and AI can automatically generate a detailed analysis of the written response, so you can get help in evaluating. 

#3 Use AI as a Practice Tool

AI tools can simulate conversations, critique written communication, or offer feedback on tone. For example, students could draft a persuasive email, then ask AI to suggest improvements for clarity or professionalism. This builds both confidence and skills in a low-pressure environment.

💡Smart tip: We developed educational chatbots for students as a safe tool for practicing for native language and foreign languages as well.

 

Nonverbal Exercises

#1 What Does Your Body Say?

Focus an activity entirely on body language. Ask students to deliver short, silent speeches using only gestures and posture to express emotions or ideas. For instance, they could mime “confidence” by standing tall and using open arm movements or demonstrate “nervousness” with fidgeting or a hunched posture. Afterward, discuss how their body language affected the message and how subtle changes can alter perceptions.

#2 Emotion Guessing Game with a Twist

In pairs, students silently act out a scenario that conveys an emotion, like frustration during a tough group project or excitement after hearing good news. Their partner guesses not just the emotion but the context of the scenario. This adds a layer of complexity, encouraging students to make their expressions more nuanced and situational.

#3 Nonverbal Debate

Take these lessons further by organizing a nonverbal debate. Assign students opposing viewpoints on a topic (e.g., “Technology is a blessing” vs. “Technology is a curse”) and have them "debate" using only body language and facial expressions. Observers in the class interpret their arguments based on nonverbal cues and vote on who made the most compelling case.

 

What’s Next?

Communication is just the start of our journey through the 4Cs. Next, we’ll dive into critical thinking - the skill that helps us navigate fake news, solve complex problems, and analyse the world around us. Stay tuned for insights, practical tips, and plenty of classroom-ready ideas!